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Add Outlook 2016 on RDS "Cannot start Microsoft Outlook Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed" Email

Laura Bourget 2026-01-31 08:19:47 +08:00
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Outlook-2016-on-RDS-%22Cannot-start-Microsoft-Outlook--Cannot-open-the-Outlook-window.-The-set-of-folders-cannot-be-opened.-The-attempt-to-log-on-to-Microsoft-Exchange-has-failed%22-Email.md Normal file

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If not, you can try reinstalling Office 365 or repairing it. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue. So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice. I disabled all add-ins and started Outlook in safe mode but the crashing problem continued.
If it does not, proceed to the next solution. If the Outlook issue "outlook keeps crashing Windows 10" persists. You can proceed with the methods on this list. Once PSTs start climbing past 2 GB, things get shaky. Outlook slows down, crashes randomly, or fails to load entirely. Users often fix Outlook problems turn to Microsoft’s ScanPST tool, but it struggles with large files and doesn’t always finish the job.
I’ve since installed a Windows 2016 server with Office 2024 and I don’t have any more connection problems for the moment. Since making this change, I’m not seeing the errors in Microsoft-Windows-AAD/Operational, however it may be too early too tell. Hello all,Same problem here since Outlook 2016 update on January on RDS 2022, all users are not concerned, but we have more and more users impacted. The cache file is likely corrupt or where it is stored is full.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Try steps 1 through 3 in order until the issue is cleared. If you see a .pst file instead, skip this fix and check fix 6 below. 5) Wait for the program to detect the latest version of Outlook, and then follow the on-screen instructions to update your Outlook.
With great functionality, you can manage your email, contacts, calendar as you like. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. These troubleshooting techniques apply to Outlook 2016 and 2011 for Mac. fix Outlook problems Sometimes, when you’re using Outlook, it might ask for your confirmation before doing something. For example, if you try dismissing all reminders, Outlook might show a message asking, ‘Are you sure you want to do that?
Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or [fix Outlook problems](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) step-by-step instructions, scroll down to the section covering your issue for more details. There's no shortage of Microsoft Outlook problems, but not all hope is lost. This article will cover how to fix Outlook issues that plague the everyday user in 2023. So I have kind of a strange case with one of our employees.
To install fix Outlook problems the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
If you restart it successfully, it will show you that one or more add-ins are defective. Now, it's time fix Outlook problems to uncover them by the elimination process. Find solutions to common problems or get help from a support agent. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
To sum up, we explored several methods to fix "Outlook won’t open" errors. Whether it’s a profile issue, a corrupted PST file, or faulty add-ins, the methods above can help you get Outlook running again. When Microsoft Outlook refuses to open, it’s incredibly frustrating. This issue often stems from common culprits like a corrupted user profile, a damaged data file (PST or OST), or even a minor conflict within its settings or add-ins.
Have also login in another computer with this account but there is also coming the dialog with the message. My question is, how can I see what document is Outlook referring to? In Outlook thru Office.com, the account has no issue.
If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 fix Outlook problems (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.