1 Classic Outlook not responding, stuck at "Processing," stopped working, or freezes
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" The problem of slow browser performance affects users of Google Chrome, Mozilla Firefox, Safari, Microsoft... If youre not using Outlook advanced features, a lighter email account tool may be an option—but consult with your IT team first. Sometimes a Windows update or app update—meant to fix things—ends up causing the problem. Especially if youre using a different version of Windows, this can break compatibility with Microsoft Outlook or Outlook configuration files. It needs enough RAM, processing power, and hard drive space to work properly.

If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the steps to fix Outlook not opening anti-virus blocks the add-in and prevents Outlook from functioning properly.

The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

How to Close Unresponsive Outlook on WindowsOpen Task Manager: Right-click on the taskbar and select "Task Manager" or use the Ctrl+Shift+Esc shortcut.Locate Outlook Process: In the Processes tab, find the "Outlook" process.End the Task: Right-click on the "Outlook" process and select "End Task."More items...

Start Outlook in safe mode to fix "Processing" screenIn Windows 10, choose Start, type Outlook.exe /safe, and press Enter.In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but steps to fix Outlook not opening cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail. So, there are several factors that cause the Outlook web access issue.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click steps to fix Outlook not opening the link below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. A well-running Outlook will ensure that you enjoy the full benefits of this popular email program. If you follow the above solutions, your Outlook will perform according to your expectations. If the in-box Program cannot fix the corrupted Outlook PST files, you can also try Wondershare Repairit for Email.

If that doesnt work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you. Take it one step at a time, and youll have Outlook working again soon.

If you can't find a dialog box open, move on to the next step. Theres nothing in particular to warn you about, as there are many informational and diagnostic information there, but reading the entries may lead to a clue about whats going wrong. Note that you can sort by clicking on the Source column. Be sure to look where both Outlook exited and when it was restarted. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be.

Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above steps to fix Outlook not opening link is for desktop Outlook for Windows.