If not, you can try reinstalling Office 365 or repairing it. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue. So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice. I disabled all add-ins and started Outlook in safe mode but the crashing problem continued.
If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. When you start Windows normally, several applications and services start automatically and then run in the background. These applications and services can interfere with Outlook. A Selective Startup or "clean boot" process can help you identify problems that are caused by application conflicts. Sometimes you have to run scanpst multiple times on the same pst until it corrects all the errors.
I ran the Classic Outlook Advanced Diagnostics troubleshooter but that did not provide any useful information. I also ran the Classic Outlook Calendar Check troubleshooter, but that was useless. The first file in the report said that the troubleshooter could https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide not connect because Outlook was not connected to an Exchange server. We often install Add-ins in Outlook to enhance Outlook’s functionality.
Outlook users at times encounter issues and errors when working with the application. By understanding the common Outlook issues, users can swiftly troubleshoot and resolve most of these errors. If there is corruption in the Outlook data file (PST), https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide the solution is to repair the file using the Inbox Repair Tool (ScanPST), which comes pre-installed with Outlook. However, if the tool freezes or fails to repair the PST file, the best solution is to use Stellar Repair for Outlook.
If your internet connection is not stable, then there could be a chance that Outlook freezes when sending email. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step. The first thing we need to do is kill all hanging Outlook processes. To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager".
This happens because Outlook sometimes blocks unknown attachments to safeguard users’ data. The error 0x800CCC13 in Outlook appears when trying to send an email. The error message indicates a connection issue but it can also occur due to other reasons, like incompatible add-ins, virus or malware intrusion, or bad sectors on the drive.
I recently uninstalled and reinstalled Office but it only made the issue worse. To create a user profile, you must first create a user account. When the new account is created, a profile is also created. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.
You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be How to fix Outlook stuck on loading profile (https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide) blame or you may need to update Outlook.
Any previously stated causes could be held responsible for the Outlook closes or crashes issue. So, to solve this problem, let's go over the various approaches. Outlook crashes are never good, but you do not have to face them unprepared. Understanding the root causes and using the right tools can make all the difference. While built-in tools like ScanPST offer a basic Safety net, they often fall short when it comes to rectifying deeper file damage. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required.
You don't have appropriate permission to perform this operation. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. After installing the September Public Update, Outlook 2007 displays https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide mixed languages in the user interface. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.
I would say first things first is figure out if any of https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.