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Add Outlook not responding error or Outlook freezes Outlook Microsoft Learn

Kristan Schaefer 2025-10-16 07:03:20 +08:00
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Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only).
If Outlook is set to only download headers, each time you access the email it has to connect to your server to retrieve the body of the email, which takes time. Downloading the [steps to fix Outlook not Opening](https://sites.google.com/view/fixoutlookstuckonloadingprofil) full email will keep it local so later access is much faster. Delaying non-essential updates, in some cases, allows Microsoft to refine them further before they are installed. We recommend that you don’t have monthly updates enabled for Office 365 ProPlus, as these have been known to cause intermittent issues. The most practical version to use is the semi-annual release. There is a new version of Outlook available, which depending on company policy, can be user activated.
As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft steps to fix Outlook not Opening recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.
Use the classic Outlook authentication check troubleshooter to resolve classic Outlook password authentication issues. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is. The error I'm encountering is after I've successfully installed plugins and log in to Microsoft account.
From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down. This problem existed in earlier versions and it may occur with recent Outlook 2013 and 2010. So for about the past month, my Outlook constantly freezes, the window grays out, and I get a "not responding" error message. I am not quite sure steps to fix Outlook not Opening when this started, otherwise I would have rolled back updates and/or removed recently installed apps. I recently uninstalled and reinstalled Office but it only made the issue worse.
Like any other software, Outlook is also susceptible to bugs and problems, and these problems when they occur are usually frustrating and in most cases stop you in your tracks. One of the most common problems that users often face steps to fix Outlook not Opening is the "Outlook keeps not responding" error. This message is commonly displayed when Windows is not able to communicate quickly enough with a program running on your computer. Against this backdrop, a list of possible reasons that might cause Microsoft Outlook freezing or Outlook not responding has been detailed for you below. As your mailbox size increases, more resources are required to open each folder.
If you can't find a dialog box open, move on to the next step. There’s nothing in particular to warn you about, as there are many informational and diagnostic information there, but reading the entries may lead to a clue about what’s going wrong. Note that you can sort by clicking on the Source column. Be sure to look where both Outlook exited and when it was restarted. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be.
Use the classic Outlook calendar check troubleshooter to identify classic Outlook calendar issues. Use the classic Outlook profile setup troubleshooter to set up Microsoft 365 email in classic Outlook. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.
Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online steps to fix Outlook not Opening technology support request.