For a banking institution, we implemented a adaptive design system that automatically adjusted menus, fonts, and layout based on the chosen language, generating a forty-two percent increase in user engagement.
For a public portal, we created tailored analytics that uncovered significant differences in engagement between Arabic-preferring and foreign language users. This understanding led to focused enhancements that increased overall service performance by over seventy percent.
After considerable time of making decisions based on assumptions, their enhanced analytics-based strategy generated a two hundred forty-three percent increase in purchase ratio and a one hundred sixty-seven percent drop in customer acquisition costs.
I still think about the astonishment on my brother-in-law's face when he was handed a quote for 75,000 SAR for his company website. "It's just a site!" he shouted. Shortly after, he ended up with a inexpensive 3,000 SAR site that was visually disappointing and didn't attract a single lead.
A few weeks ago, a merchant consulted me after spending over 300,000 SAR on ineffective digital promotion. After redesigning their campaign, we achieved a four hundred seventy-three percent increase in ROAS.
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Reorganized the form flow to match right-to-left cognitive patterns
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Developed a dual-language input mechanism with intelligent language changing
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Improved mobile interactions for thumb-based Arabic input
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Explicitly specify which language should be used in each entry box
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Automatically adjust keyboard input based on field requirements
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Place input descriptions to the right-hand side of their connected inputs
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Verify that validation messages appear in the same language as the expected input
In my previous project for a investment company in Riyadh, we found that users were frequently clicking the wrong navigation items. Our eye-tracking revealed that their focus naturally flowed from right to left, but the primary navigation items were placed with a left-to-right importance.
In a business networking in Riyadh, I asked 17 company managers about their Web Development cost guide design experiences. The price range was remarkable – from 2,500 SAR for a simple site to over 150,000 SAR for sophisticated e-commerce platforms.
Through detailed analysis for a meal service company, we found that promotions delivered between 9-11 PM dramatically exceeded those presented during typical peak hours, producing 163% higher conversion rates.
A friend who runs a eatery in Riyadh at first hesitated at the extra 12,000 SAR for an appointment system, but afterward mentioned me it paid for itself within 90 days by decreasing employee hours spent on phone reservations.
- Developed a number display format that handled both Arabic and English digits
- Redesigned charts to read from right to left
- Applied visual indicators that aligned with Saudi cultural associations
For a banking institution, we developed a specialized tracking methodology that included culturally-relevant behavioral indicators. This strategy uncovered formerly invisible business potential that increased their revenue by one hundred twenty-seven percent.
Valuable segments to develop:
- Geographic regions within Saudi Arabia (behavior differs substantially between regions)
- Income brackets specific to the Saudi market
- Traditional adherence range
- Online proficiency degrees
Essential bilingual indicators to track:
- Language switching behaviors
- Success percentage variations by linguistic choice
- Exit positions in converted paths
- Lookup habits differences across languages
As someone who has designed over 30 Arabic websites in the last half-decade, I can confirm that applying Western UX principles to user-friendly Arabic interfaces interfaces falls short. The unique characteristics of Arabic text and Saudi user expectations require a completely different approach.
Instead of concentrating only on finding the cheapest price, think about the possible results that a superior website will deliver for your business. A professionally created site is an investment that will persist in delivering value for years to come.
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Locate the most essential content in the right upper corner of the screen
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Arrange page sections to flow from right to left and top to bottom
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Implement stronger visual emphasis on the right side of equal compositions
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Verify that directional icons (such as arrows) point in the right direction for RTL designs
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Relocated product visuals to the left portion, with product information and call-to-action buttons on the right-hand side
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Changed the image carousel to advance from right to left
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Incorporated a custom Arabic font that maintained readability at various scales
Last month, I was helping a large e-commerce business that had invested over 200,000 SAR on a stunning website that was performing terribly. The issue? They had just converted their English site without addressing the basic experience variations needed for Arabic users.