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Add How to fix outlook stuck on 'Trying to connect' Microsoft Q&A

Delilah Falbo 2025-10-22 20:33:28 +08:00
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Hopefully, one of these solutions worked for you, and Outlook is now stable and operating normally. Corrupt data files (OST or PST) can also cause this Outlook crashing issue. However, rebuilding the data file can resolve corruption issues. I have a user who's outlook crashes and restarts every 30 minutes. It is so precise that you can set your watch to it.
I have ran outlook.exe /cleanrules and Outlook will run perfectly (without crashing) all day. But as soon as the user closes outlook and re-launches, without the /cleanrules, outlook will begin crashing again every 30 minutes. This step [methods to stop Outlook crashing](https://sites.google.com/view/fixoutlookstuckonloadingprofil) creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a support engineer can review them. Hopefully, now you understand why Outlook keeps crashing and how to fix it. We have mentioned all manual troubleshooting solutions that you can try one by one.
Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are methods to stop Outlook crashing (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.
If you're tired of different bugs slowing things down or dealing with corrupted files, we are happy to show you how Mailbird can give you a better experience. In typical Microsoft fashion, there are also additional rules for certain older platforms that methods to stop Outlook crashing will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password.
Outlook stuck at loading a profileRight click on any space of the Taskbar and select Task Manager.Under the Processes tab, locate all Office processes.Select an Office process and then choose End task. Repeat this for each Office process listed.
You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile methods to stop Outlook crashing solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.
I ran the Classic Outlook Advanced Diagnostics troubleshooter but that did not provide any useful information. I also ran the Classic Outlook Calendar Check troubleshooter, but that was useless. The first file in the report said that the troubleshooter could methods to stop Outlook crashing not connect because Outlook was not connected to an Exchange server. We often install Add-ins in Outlook to enhance Outlook’s functionality.
Ending these processes forces Outlook to start cleanly. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor's website. If repairing your methods to stop Outlook crashing Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step.
If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins.
Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. If you're having problems sending methods to stop Outlook crashing or receiving email, read how to Fix Outlook.com email sync issues.
Get Help has troubleshooters for methods to stop Outlook crashing classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.