To update your password in Outlook, see Change or update your email password. If you're having problems setting up your email in classic Outlook, we want to help. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Step 1 - Follow these instructions to create a distribution group. Find solutions to common problems or get help from a support agent. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
For more information, please see Access to Microsoft 365 email and applications by audience. For information about Microsoft 365 storage quotas, please see Microsoft 365 storage quotas and information. The folder may have been deleted or the server where the folder is stored may be unavailable. You don't have appropriate permission to perform this operation. MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine.
If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If installing the latest updates didn't resolve your issue, move on to the next step. If your antivirus software isn't up-to-date, Outlook may not function correctly. Start the tool and proceed to the email repair section and add files. Start Registry Editor by Pressing the Windows Key+R to open a Run dialog box. Select such processes and hit the "End Task" button one at a time.
The error message contains the error code and its short description. Most users tend to ignore these error codes,but they actually provide valuable information about the root cause of the problem. Outlook has a location where you can manually add approved email addresses to the Fix Outlook Support Safe Senders list and ensure they never end up in your junk mail.
The team is sweeping all remaining capacity to identify and address residual issues. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc.
A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.
Bug fixes, new features, and performance enhancements are released regularly. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile.
When you enable this option, calendar actions are sent directly to the server instead of having to be synchronized from local storage. To fix performance issues that affect your Calendar, try the following methods. Also, determine whether any local network issues might be causing the problem. This includes issues that affect your local proxy server, firewall, or Internet service provider. Outlook uses an .ost file only if the Exchange email account is configured to use Cached Exchange Mode.
Outlook will detect this and asks if you want to start Outlook in Safe Mode. Select "Update Options" and then choose "Enable Updates". If prompted to allow Outlook to make changes to your computer, select Yes.
You can follow the tips listed below to repair Outlook data file errors. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile.
Your profile stores a variety of settings that control Fix Outlook Support how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. If installing the latest updates didn't resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else.
To reduce the number of items that are stored locally, limit the synchronization window that's used for shared folders. These keys don't clean up older Calendar content that was already downloaded. However, this method can be effective if you're willing to clear offline items and resync your Calendar (instead of bulk deleting old items). If you already have the Calendar in the profile, you have to clear the Offline Items after you set the registry keys and restart Outlook. In Sync Window Settings, adjust the number of months of data that are synced for the primary shared calendars. Use the Turn on shared calendar improvements option for users who have edit permissions to a shared calendar to improve performance.